Frequently asked questions
Yes, we do offer special pricing for trade customers. Please email us at info@packaginghub.co.nz for trade account pricing.
Please visit our Return Policy page to complete the return form and we will get in touch with you to arrange a refund or a replacement. Alternatively, you can email us directly at info@packaginghub.co.nz
Certainly! Please visit our Return Policy page to complete the return form and we’ll be in touch to arrange your refund. Alternatively, you can email us directly at info@packaginghub.co.nz
Please refer to the information below for the free shipping rate:
- Auckland $100 + GST
- North Island (excluding Auckland) $200 + GST
- South Island $500+ GST
The delivery fee for orders below the free delivery threshold is calculated based on your location and will be automatically added to your total at checkout.
We accept a range of payment methods, including major debit and credit cards (Visa, MasterCard, American Express) or bank transfer.
Please email us at info@packaginghub.co.nz for bank transfer detail.
Absolutely! If you need to change your order after it's been placed, email us at info@packaginghub.co.nz as soon as possible. However, please note that changes can only be made before the order has been processed and shipped.